Privacy Policy

We may collect personal and business information that you voluntarily provide to us, including your name, company name, email address, mobile phone number, billing or account details, and information you submit through contact forms, account registrations, support requests, or service inquiries.

We may also collect technical and usage information such as IP address, browser type, pages visited, referring URLs, device identifiers, and general website interaction data. This information helps us maintain security, improve site performance, and better understand how visitors use our website.

For customers and prospective customers using our messaging services or opting in to SMS communications, we may collect your mobile number, consent records, campaign preference details, message interaction data, and records of opt-in, opt-out, or help requests.

We use the information we collect to provide, operate, support, and improve our website, connectivity services, hosted telecom services, billing functions, support tools, and customer communications.

We may use your information to respond to inquiries, manage accounts, process service requests, send service notices, deliver requested SMS or email communications, provide customer support, improve platform performance, enforce our agreements, and comply with applicable legal or regulatory obligations.

We do not use personal information in a way that is inconsistent with this Privacy Policy.

We may share information with service providers that help us operate our website, customer support systems, billing tools, hosting environment, analytics tools, CRM systems, or messaging infrastructure, but only as necessary for them to perform services on our behalf and subject to appropriate confidentiality and data protection obligations.

We may also disclose information if required to comply with law, enforce our agreements, protect our rights or property, investigate fraud or abuse, or respond to lawful requests from public authorities.

Except for these limited operational or legal purposes, we do not sell or share personal information with third parties for their own advertising or marketing use.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although no internet transmission or storage method can be guaranteed to be completely secure, we take commercially reasonable steps to protect the information entrusted to us.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including account administration, customer support, compliance, dispute resolution, security, and recordkeeping obligations.

SMS consent records, preference records, and opt-out logs may be retained for compliance, auditing, and legal defense purposes. When information is no longer required, we will delete it, anonymize it, or securely dispose of it in accordance with our internal practices and applicable law.

You may contact us to update or correct certain information we maintain about you, subject to applicable legal and operational requirements.

You may unsubscribe from promotional emails using the unsubscribe mechanism included in those communications. You may opt out of SMS by replying STOP. Opting out of marketing messages does not necessarily stop transactional or service-related messages that are required to support an active account or requested service.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

3S Wireless
Email: support@3swireless.com
Phone: 1-800-3SWIRELESS
Website: https://www.3swireless.com

You should also review our Terms & Conditions.